Help & Support
Find answers to common questions and learn how to make the most of Ask KEMP AI
Quick Start Guide
Get up and running with Ask KEMP AI in just a few steps
Apply for Access
Submit your application with organisation details and intended use
Get Approved
Wait for admin approval and receive your access confirmation email
Start Collaborating
Choose your AI specialist and begin transforming your legal practice
Getting Started
How do I apply for access to Ask KEMP AI?
Click the "Apply for Access" button on our homepage or navigate to the signup page. Complete the application form with your details, organisation, and reason for access. All applications are reviewed by our admin team.
How long does the approval process take?
Applications are typically reviewed within 1-2 business days. You will receive an email notification once your application has been approved or if additional information is required.
Which AI specialist should I start with?
For general legal queries, start with Jeeves, our versatile AI legal partner. For specific needs, choose the appropriate specialist: Ally for disputes, Thomas for document drafting, or Sabrina for compliance matters.
AI Specialists
What is the difference between contentious and non-contentious specialists?
Contentious specialists (Ally, Larry, Phyllida) handle disputes, litigation, and arbitration matters. Non-contentious specialists (Thomas, Diana, Merlin) focus on transactional work, contracts, and document drafting.
Can I use multiple AI specialists for the same matter?
Absolutely! Our AI team is designed to work collaboratively. For example, you might use Thomas for initial drafting, Diana for negotiation support, and Sherlock to stress-test your arguments.
What jurisdictions do the AI specialists cover?
Our specialists cover common law jurisdictions including England, Singapore, Malaysia, Hong Kong, DIFC, and ADGM. They are also familiar with major arbitration rules (LCIA, ICC, HKIAC, SIAC).
Document Community
What types of documents can I share in the community?
You can share legal templates, precedents, forms, research materials, and other professional documents that would benefit the legal community. Please ensure all documents are properly anonymised.
Are there file size or format restrictions?
We support most common document formats including PDF, Word, Excel, and PowerPoint. Individual files should not exceed 10MB. Please use descriptive titles and tags for easy discovery.
How do I search for specific documents?
Use the search bar to find documents by title, description, or tags. You can also filter by specific tags to narrow down results to your area of interest.
Compliance & Security
How secure are my conversations with the AI specialists?
All conversations are encrypted and stored securely. We follow industry best practices for data protection and do not share your information with third parties.
Can I use Ask KEMP AI for client-confidential matters?
While our platform is secure, we recommend avoiding the inclusion of specific client names, case details, or sensitive information. Use anonymised examples or general scenarios instead.
What compliance support does Sabrina provide?
Sabrina specialises in AML/KYC compliance, risk assessment, client onboarding procedures, and general practice management guidance. She can help with regulatory requirements and best practices.
Need Additional Support?
Contact Our Team
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